You have ordered a wildcard certificate but it looks like you haven’t specified a wildcard domain.
What does a Wildcard SSL secure?
The wildcard SSL certificates issued by ServerTastic cover both *.yourdomain.com and yourdomain.com
How to Generate a CSR for a wildcard SSL/TLS certificate
When generating a CSR for a wildcard TLS/SSL certificate you have to ensure the domain is in the correct format.
CSR does not contain a wildcard domain as expected
This means you have purchased a wildcard SSL certificate but your CSR does not contain a wildcard domain.
Can I get an EV SSL Wildcard Certificate?
Due to strict validation requirements set down by all Certificate Authorities wildcard EV certificates are not available from any provider.