Sales Queries

Articles

• 10505: This transaction cannot be processed.

  Please ensure that the billing address you have entered EXACTLY matches the one on your card statement.

  • 2017-04-17 17:07
  • • Sales Queries
  • • checkout

• Can I supply you with a Purchase Order / Reference?

  During the checkout process you have the ability to enter a Purchase Order reference.

  • 2017-04-17 16:56
  • • Frequently Asked Questions
    • Sales Queries
  • • checkout

• Declined payments but transaction was successful at bank

  When you attempt to make payment the transaction is declined. However when you check with your bank they say it has been successful.

  • 2017-04-17 16:52
  • • Sales Queries
  • • payments
    • paypal

• Servertastic Referral Program

  • 2017-04-18 15:20
  • • Sales Queries

• American Express Payments

  We are able to process American Express payments via Servertastic. However these must be done through our third party payment processor PayPal.

  • 2017-04-17 17:05
  • • Frequently Asked Questions
    • Sales Queries
  • • checkout
    • payments
    • paypal

• VAT on Purchases

  Servertastic is a trading name of Servertastic Limited which is a VAT registered UK company. As such we must charge VAT on purchases where appropriate.

  • 2017-04-17 16:55
  • • Sales Queries
  • • vat

• Why do your prices change daily?

  When you view products in a currency other than $USD these are based on the current exchange rates.

  • 2017-04-17 17:04
  • • Frequently Asked Questions
    • Sales Queries
  • • checkout
    • payments

• My Belgium VAT number is not being accepted by your checkout

  Belgium changed the VAT number system to contain 10 digits following the country code

  • 2017-04-17 16:54
  • • Sales Queries
  • • vat