The error sec_error_unknown_issuer is usually caused because the intermediate SSL has not been installed.
You can resend the approver email by visiting the order management page either directly or via the my account page on our website.
All certificates come with a 30 day refund guarantee. This article applies to orders placed via our retail website. Orders placed via the bulk issuance or reseller system are automatically credited once they are cancelled.
From 31st December 2013 All 1024-bit SSL certificates will no longer be accepted by any browser
Authentication for Servertastic websites is now handled by your Servertastic ID.
Sometimes when you complete the SSL enrolment process for a domain validated certificate such as RapidSSL or QuickSSL Premium you are told that the order has been flagged for manual review.
We are able to process American Express payments via Servertastic. However these must be done through our third party payment processor PayPal.
The wildcard SSL certificates issued by ServerTastic cover both *.yourdomain.com and yourdomain.com
Renewing your certificate is almost exactly the same as purchasing a new certificate.
This error does not indicate a problem with the SSL certificate. To resolve this issue make sure that the page code does not pull data directly from a non-secure URL.