15 November 2017 20:13 GMT: We are advised that this issue has been resolved. If you experience any problems relating to this issue please raise a support ticket.
The CA processing RapidSSL, Geotrust, Thawte and Symantec certificates is currently experiencing technical problems processing orders.
We are unable to advance orders and some customers may experience errors when placing orders.
Orders for Comodo certificates are unaffected.
We will update this page with further information when available.