We are making changes to how we provide technical support.
Customers affected by the upcoming distrust of Symantec, Geotrust, Thawte and RapidSSL certificates have a number of options prior to the September deadline to ease the reissue process.
The SmarterTools Bundle will be discontinued 1 June 2019
Due to the General Data Protection Regulations (GDPR) the whois email address is no longer listed for domain validation.
The General Data Protection Regulations (GDPR) take effect on 25 May 2018 within the EU. As a UK company Servertastic Limited is required to be compliant with GDPR.
Updated module released for WHMCS to support latest API changes.
If you are a Trustico customer and have received notification that your certificate has been distrusted you can contact DigiCert via Live Chat and request a replacement certificate at no charge.
From 15 February 2018 certificates can only be purchased with a maximum of 825 days validity.
30% credit on replaced certificates plus an additional 90 days validity on all certificates. This incentive will end on 31 March 2018.
With the transition to the DigiCert platform there are a number of known issues affecting Symantec, Geotrust, Thawte and RapidSSL orders.