Use this form to submit a support ticket to our highly trained staff.
Track your tickets. You can find both active and previously submitted tickets here.
Agents are available 24/7 to assist with website orders
View the latest news and announcements.
Browse the knowledgebase to find answers to commonly asked questions.
View step by step tutorials
Guides on how to troubleshoot common problems
Visit the main Servertastic website
Customers affected by the upcoming distrust of Symantec, Geotrust, Thawte and RapidSSL certificates have a number of options prior to the September deadline to ease the reissue process.
Due to the General Data Protection Regulations (GDPR) the whois email address is no longer listed for domain validation.
The General Data Protection Regulations (GDPR) take effect on 25 May 2018 within the EU. As a UK company Servertastic Limited is required to be compliant with GDPR.
Updated module released for WHMCS to support latest API changes.
If you are a Trustico customer and have received notification that your certificate has been distrusted you can contact DigiCert via Live Chat and request a replacement certificate at no charge.
You can achieve this using OpenSSL. (Mac OSX includes OpenSSL within Terminal.app)
A warning is displayed in the Chrome console window regarding your certificate
SHA is a popular hashing algorithm used by the majority of SSL certificates. As computing power has increased the feasibility of breaking the SHA1 hash has increased.
This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate.
This message is sometimes displayed when accessing an SSL page via a proxy (including our own payment page PayPal).