Support Portal

Knowledgebase: Popular

• Convert PEM to PFX

  You can achieve this using OpenSSL. (Mac OSX includes OpenSSL within Terminal.app)

  • 2017-04-18 11:15
  • • SSL/TLS Queries
  • • openssl
    • pem
    • pfx

• Deprecation of SHA-1 and moving to SHA-2

  SHA is a popular hashing algorithm used by the majority of SSL certificates. As computing power has increased the feasibility of breaking the SHA1 hash has increased.

  • 2014-09-19 15:42
  • • Frequently Asked Questions
  • • geotrust
    • rapidssl
    • symantec
    • thawte

• Error code: ssl_error_rx_record_too_long

  This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate.

  • 2017-04-17 16:53
  • • Error Messages
  • • ssl
    • tls

• The certificate used to load [site] uses an SSL certificate that will be distrusted in an upcoming release of Chrome.

  A warning is displayed in the Chrome console window regarding your certificate

  • 2017-11-01 18:14
  • • Error Messages
    • Symantec Brands Distrust
  • • chrome
    • firefox
    • geotrust
    • mozilla
    • rapidssl
    • symantec
    • thawte

• Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error

  This message is sometimes displayed when accessing an SSL page via a proxy (including our own payment page PayPal).

  • 2017-04-18 11:03
  • • Error Messages
  • • chrome
    • ssl
    • tls